Lead Business Analyst (Dynamics 365)
THE ROLE
Climate Impact Partners, a leading provider of high quality carbon credit programmes, is looking for a Lead Business Analyst to join our digital team.
As a Lead Business Analyst specializing in Dynamics 365, you will play a key role in championing the ownership of our system and driving its continuous improvement. Working closely with stakeholders, users, and technical teams, you will lead the customization, configuration, and optimization of Dynamics 365 to meet the evolving needs of our organization. This role offers an exciting opportunity to shape the future vision of our Dynamics 365 and our wider platform and drive positive change across the organization.
RESPONSIBILITIES
System Customization and Configuration:
- Lead the customization and configuration of Dynamics 365 CE, Power Apps, and Power Automate to align with business requirements and optimize system performance.
- Troubleshoot and identify issues with MS Dynamics CE and Power Apps, providing innovative solutions to enhance functionality and user experience.
Systems Analysis and Data Flows:
- Conduct thorough systems analysis to understand data flows and integrations with other systems.
- Identify opportunities for streamlining processes, improving data accuracy, and enhancing system integrations.
Stakeholder Engagement and Requirements Gathering:
- Liaise with customers, users, and stakeholders to gather and analyse business requirements.
- Participate in workshops and collaborative sessions to understand user needs, pain points, and desired outcomes.
Project Management:
- Manage end-to-end project delivery, from planning and scoping to implementation and post-implementation support.
- Work collaboratively with cross-functional teams to ensure projects are delivered on time, within budget, and with high quality.
Process Improvement and Innovation:
- Drive continuous improvement initiatives to optimize business processes and maximize the value of Dynamics 365.
- Identify opportunities for innovation and leverage emerging technologies to drive efficiency and competitiveness.
WHAT WE ARE LOOKING FOR
Skills & Qualifications:
- Minimum of 10 years of experience as a Business Analyst or Project Manager, with a focus on Dynamics 365 CE (Customer Engagement).
- Strong technical proficiency in customizing and configuring Dynamics 365, Power Apps, and Power Automate.
- Creative and analytical thinker with a passion for learning and growth.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with remote teams.
- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
We're also looking for:
- Proactive and results-driven, with a keen focus on driving change and achieving the best results.
- Autonomous and self-motivated, with the ability to lead and shape the vision surrounding the Dynamics CE system.
- Strong problem-solving skills and ability to think strategically.
- Exceptional organizational and time management skills, with the ability to work effectively under pressure.
PERKS
- Hybrid working
- 25 days paid holiday + bank holidays
- Private Health Insurance
- Pension Scheme
- Bonus Scheme (subject to company and individual performance)
- Employee Equity Scheme
- Cycle to Work Scheme
- LinkedIn Learning License & Training Budgets
- Summer Fridays (ease into the weekend from 1pm)
- Work from Anywhere Policy (up to 4 weeks of the calendar year)
- Company Retreats & Team Gatherings
- Employee Resource Groups
- Global Volunteering Day
- Modern, state of the art office in Paddington, London, which is dog friendly and includes showers, a mother's feeding room, a wellness room and barista coffee bar.
Climate Impact Partners is an equal opportunities employer. Our goal is to be a diverse and inclusive workforce, that embraces our differences, and so all aspects of employment including the decision to hire and promote, will be based on merit, competence, performance, and business need. We do not discriminate on the basis of characteristics protected under federal, state, or local law. To support this, all applications are anonymised until the interview stage which means that regardless of who has applied, your characteristics are totally anonymous.
- Department
- Digital
- Locations
- London
- Remote status
- Hybrid Remote
About Climate Impact Partners
Climate Impact Partners delivers solutions for action on climate. We believe that carbon markets have a critical role to play in delivering action by putting a price on carbon and funding carbon reduction activities to meet our global climate goals.
Together with the world’s leading companies and quality project partners we will cut 1 billion tonnes of CO2 to transform the global economy, improve health and livelihoods and restore a thriving planet.
We do this by delivering the highest quality carbon financed projects, from which we create carbon credit and energy attribute certificate portfolios. This enables organisations to offset the emissions they can’t reduce, put a price on carbon to incentivise change, and meet their ambitious climate goals.
Climate Impact Partners builds on the expertise, integrity, and innovation of two companies that have led the voluntary carbon market – Natural Capital Partners and ClimateCare. Fuelled by a relentless drive for rapid action and results, our global team continues to pioneer the market’s growth, and set the standards for quality that will maximise its impact.
Lead Business Analyst (Dynamics 365)
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